We recently had a leak in our home and worked with Pristine Restoration to repair the damage and we couldn't be more impressed with their service! They had to replace the flooring throughout our entire house, and the team did an outstanding job from start to finish. Everyone was incredibly professional, worked efficiently, and made sure our insurance claim was resolved smoothly. They were communicative and transparent every step of the way, which made a stressful situation so much easier to manage. A special thank you to Tiffany, who truly went above and beyond for us. She kept us informed, answered all our questions, and made the entire process better for both me and my husband. We are so grateful for her support and for the amazing job the entire team did. We would 1000% recommend Pristine Restoration to anyone in need of restoration services. Thank you again!

Jen S.

Pristine Restoration was an absolute delight to work with! Tiffany guided me through every step of the process. During moments when things were at a standstill and I wasn’t sure what to do, she was always there to reassure me and provide updates. Whenever an issue came up on my end, she communicated clearly and consistently. Andy was incredibly helpful as well—he and his team handled the leak cleanup promptly and professionally. Harvey and his crew did an outstanding job with the build-back. If I ever had concerns or felt something was off, Harvey was quick to offer his expert opinion and guidance. The entire Pristine Restoration team was professional, responsive, and communicative throughout the whole process. If your home needs restoration due to flooding or any other issue, I highly recommend them!

Ambs

The entire team at Pristine Restoration is amazing! The owner, Gary, was thorough when he came to our home to make recommendation regarding the detail of the restoration itself (ceiling texture, wall color, carpet style/color/thickness, estimated repair replacement time, etc). Tiffany from the front office was efficient, was patient with her explanation of the process, and was a strong advocate for us when working with the insurance company to assure that we received the maximum coverage possible applicable to the damage. Francisco, the on-site laborer who oversaw and completed the repairs was friendly, courteous, quick, respectful and thorough when it came to all of the repair work. All in all, it was a fabulous experience and I strongly recommend Pristine Restoration for any construction project that a homeowner may want them to handle!

Jimi B.

This company, specifically Tiffany, worked so hard with my insurance company to ensure that I got the highest quality coverage and rebuild for my project for the least amount out of my pocket possible. I really appreciate this company for going to bat for me. My rebuild after the water damage looked better than before the damage. Premium job!

Michelle B.

I can’t say enough good things about Pristine Restoration. From the moment I contacted them, their team was incredibly professional and attentive to my needs. My house needed significant repairs, and they handled everything with efficiency and care. Their communication was outstanding—they kept me informed every step of the way, explaining the process in detail and answering all my questions. The team showed up on time, worked diligently, and completed the project within the timeframe they promised, which was so reassuring. What impressed me the most was their attention to detail. They didn’t just fix the obvious issues; they went above and beyond to ensure every part of the house was restored to perfection. The quality of their work truly exceeded my expectations. Overall, Pristine Restoration made what could have been a stressful situation so much easier. They were professional, reliable, and delivered top-notch results. I highly recommend them to anyone looking for high-quality restoration services—you won’t be disappointed!”

Narek M.

A pleasant end to a bad experience.. Pristine Restoration made my water damage experience bearable. My first encounter was with Tiffany from their dispatch.. most pleasant and patient person ever. She went into detail explaining the whole restoration process. What to expect …how to deal with getting information needed to insurance company to get process started. No question was left unanswered. Once insurance was approved she explained step by step what next procedure would be to get work done. First the water was removed by a great team that came immediately removed water damaged floors, walls and ceiling. They brought a treatment to eliminate any chance of mold growth then left blowers to dry out all wetness. What was so amazing about this whole experience was my visit from the owner of the company. I remember my father would say there was a time when “a man’s word was his bond” Gary is that man!! Every thing he promised he did! I was pleased with the professionalism and punctuality of all those who work for him. You can set your clock by them. If they say 8:00 AM…they will be there. I recommend Pristine Restoration highly.. best decision you will make. It’s been a week and I’m still smiling!!

Ezella W.